Los Angeles Airport Marriott

Dear Marriott I hope this message finds you well. I wanted to take a moment to express my sincerest gratitude for the wonderful stay I had at your hotel. From the moment I arrived, I was greeted with warm hospitality and excellent service that made me feel truly valued as a guest. The attention to detail in every aspect of my stay was exceptional - from the beautifully appointed room to the delicious dining experiences. The staff's professionalism and friendliness were remarkable, creating a welcoming and relaxing atmosphere throughout my entire visit. Moreover, the amenities and facilities provided were top-notch, making my stay even more enjoyable and memorable. Your dedication to maintaining cleanliness and safety during these challenging times is commendable, and it certainly added to the overall peace of mind during my stay. I cannot thank you enough for making my time at your hotel so special. It exceeded all my expectations, and I can genuinely say it was one of the best hotel experiences I've ever had. I look forward to the opportunity to visit your hotel again in the future. Please extend my gratitude to your entire team for their outstanding efforts. Thank you once again for an unforgettable stay. Warm regards, Carlos Munoz

Room was good, and the bed was comfortable. The bed side lights are on a sensor and timer, which I found great, if you fall asleep with the lights on. But waking up in the middle of the night and getting out of bed, activates the sensors and turns the lights on, almost in a blinding manner. But not a minus for me. However, I woke up with bites on my legs, and I mentioned it at check out, purely for awareness and for the next guests. A supervisor was called straight away and apologies were presented as well as a % removed from the room cost. This was unexpected, but appreciated.

We needed to stay one night before we left LA and the location is perfect it’s super close to LAX and they offer a free shuttle that runs 24 hours which is so convenient. Prices are comparable to some of the other hotels close by and the reviews on this property were really good and I would say pretty much true. I liked that there was actually a real Starbucks located inside the hotel ( not one of those they just sell Starbucks coffee ) and there are two different types of restaurants which offer a variety of choices so you don’t really need to leave the hotel. The pool is really nice, good size with plenty of chairs to just chill and relax which is a nice added touch. Rooms are styled nicely and seem to be well maintained. Even though it’s close to LAX is was actually really quiet we never heard the planes and we slept soundly. Next time we’re in LA we will definitely stay again.

very clean they made the bed every day

The hotel seems severely understaffed, both at reception (constant queues), and in the lobby bar/restaurant - dinner took well over half an hour to arrive, and drinks were not much faster. The beer was stale, and the food was rather poor. For some reason the toilet is in the middle of the bathroom, so you can't really stand in front of the sink - don't know who thought of that. Shuttle bus to airport should definitely be running more frequently than 2-3 times an hour, especialy in the morning rush, and should be served by a vehicle with sufficient luggage space, which was not the case.